Hi Mercedes,

"I can't THANK YOU enough for all you did to get my house sold as a short sale and making it effortless on my part. In a time with so much stress in my life I so appreciated your positive attitude & encouraging words through the whole process.

It was such a relief working with someone that had so much knowledge on everything from start to finish, it really impressed me, your prompt attention to all of my phone calls, emails and questions!

Another thing that impressed me was you going out of your way on the day of closing, you took care of last minute issues with the village so I didn't have to take any extra time off of work and handled other situations that came up that day which in turn made the closing go so smooth!

Thank you again for all your work and know I will be sure to pass your name on to everyone I hear of looking to sell a house! As i'm thankful someone passed your name on to me!"

- Bill Klein, Elmurst IL

Hi Mercedes,

"I want to thank you for you for all your help during the process of selling my house. You're a true professional with the attention you gave me, and the help to get this deal closed. I appreciate your very positive attitude and words of encouragement throughout the whole process. Some days were very hard for me but I knew God would get me through all this. I'm super happy with the outcome!"

- Irma Carlon, Glendale Hts IL

Hello Mercedes,

"I just want to take this time to thank you for all the help you provided to us on the sale of our property. When my mother told me that it was time to sell the condominium because of her retirement, although I was the co-signer, I didn't know what to do. I personally had so many questions and at one point I thought that I was going to end up with another mortgage myself.

My brother most definitely recommended the right person with the knowledge and experience needed to make the sale, especially under the condition that we had. The short sale was the best option and you explained everything throughout the process in an easy to understand and timely manner. We are so grateful that you were always available every time we had a question.

Now my mother can continue with her retirement as she has decided to move out to Florida and we as a family are so happy for her. We couldn't have done this without you and sincerely thank you for all of your help and attention."

- Pedro & Maria Hernandez, Addison IL

To Prospective Home Buyers and Sellers:

"My wife and I would like to make a recommendation of a RE/MAX Real Estate Professional named Mercedes Czernek.

We tried to sell our house in Glendale Hts, IL by advertising it "For Sale By Owner" for over 6 months with no success. I watched the neighborhood and noticed houses selling in the same area were going fast, and the name on the listings was Mercedes.

We were living in Minnesota trying to sell our property, long distance, when I contacted Mercedes and knew from the first introduction we would have the right person. Mercedes is a true professional, who knows her business. The presentation of our house, the marketing and professional advise got it sold in less than 8 weeks during a time when the market is retreating for sellers

Everything from the initial listing to the final closing day, all the details were handled with extreme precision and a personal touch. Every question we had was answered promptly.

We can't think of a better real estate experience over the years than this one handled by Mercedes Czernek"

- Linda and Scott Kane, Rosemount Minnesota

Dear Mercedes,

"Thank you from the bottom of our hearts for your accomplishment. You have changed our lives by helping us obtain our 1st home! May God continue to bless you & your family."

- The Villana Family, Glendale Heights IL